FreeNow Doing Work For Alleged Minicab Touts At Heathrow

A friend of mine was dropping at LAP and Freenow offered him a job back to town, from Terminal 2 back to Dorset sq fixed price of £55 of which I’m told, they (FreeNow) take 15%. 

He also had to pick up inside the car park, money which he can get reimbursed.

On talking to the customers (a couple) they said they were approached inside the terminal building by a woman. She asked if they needed help?

The female of the couple said “my husband is in the toilet but we will require a taxi to Dorset sq”.

The lady who approached them then told them they have to go to that desk to book a ride into town.  The gentleman asked the lady, “aren’t there taxis outside on a rank?”

She replied “no you have to go to the desk” which they did.

Now the driver who did the job received £55 minus 15%.

Now take look at his job information below at what the couple were actually charged by the private hire company who touted them. Not only is it touting, they also overcharged the tourists putting them into a FreeNow Taxi (who allegedly do their work when they are busy and don’t have enough cars. 

This incident has now been reported to the relevant authorities by the LCDC Heathrow reps. 

See Twitter video : https://twitter.com/pauldddaughters/status/1186239508242747393?s=21

TAXI LEAKS EXTRA BIT 

How is it that this company can so easily tout for passengers in the terminal building. If they are touring, they should be expelled from the airport completely. 

And why is it that drivers on FreeNow are willing to use an app that works in conjunction with a minicab firm that touts for work at the air port, ripping off tourists?

Also we found someone else on twitter who was given a "We Know" job by "FreeNow"... (see image below), so it appears the touted job today wasn't a one off.

The Previous job was undertaken on the 14th of this month and also appears to have been a fix price.